Privacy policies

PRIVACY POLICIES

STAY TURISMO (hereinafter “the company”), with address at R. Dr. Antonio Prudente de Morais 707, Canasvieiras, Florianópolis, SC, Brazil.

INFORMS:

About its Privacy Policy regarding the treatment and protection of personal data of users and clients that may be collected by browsing or contracting services through the website www.stayturismo.com. In this sense, compliance with current regulations on the protection of personal data is guaranteed, reflected in the General Data Protection Law (LGPD – Law 13,709, of 08/14/2018).

The use of the website implies the acceptance of this Privacy Policy, as well as the conditions included in the Legal Notice.

1. Identity of the person responsible

STAY TURISMO LTDA

Address: R. Dr. Antonio Prudente de Morais 707, Canasvieiras, Florianópolis, SC, Brazil

Email: hola@stayturismo.com

Website: www.stayturismo.com

2. Principles applied in data processing

In the processing of your personal data, the company will apply the following principles that comply with the requirements of the new data protection regulation:

Principle of legality, loyalty and transparency: The company will always require consent for the processing of your personal data, which may be for one or more specific purposes about which it will inform you in advance with absolute transparency.

Principle of data minimization: The company will request only the data that is strictly necessary for the purpose or purposes for which it requests it.

Principle of limitation of the conservation period: The data will be kept for the time strictly necessary for the purpose or purposes of the processing.

In the case of subscriptions, the company will periodically review the lists and delete those records that have been inactive for a considerable time.

Principle of integrity and confidentiality: Your data will be treated in such a way that its security, confidentiality and integrity are guaranteed. You should know that the company takes the necessary precautions to prevent unauthorized access or improper use of its users' data by third parties.

3. Obtaining personal data

To browse www.stayturismo.com you do not need to provide any personal data. The cases in which you do provide your personal data are the following:

When contacting through the forms or sending an email.

When making a comment on an article or page of the site.

4. Your rights

The company informs you that regarding your personal data you have the right to:

Request access to the stored data.

Request rectification or cancellation.

Request limitation of its treatment.

Oppose the treatment.

The exercise of these rights is personal and therefore must be exercised directly by the interested party, requesting it directly from the company, which means that any client, subscriber or collaborator who has provided their data at any time can contact the owner and request information about the data stored and how it was obtained, request rectification of the same, request portability of their personal data, oppose the processing, limit its use or request the cancellation of said data in the company's files.

To exercise your rights of access, rectification, cancellation, portability and opposition you must send an email to hola@stayturismo.com along with valid proof of law such as a photograph or screenshot of a legally valid identity document.

5. Purpose of processing personal data

When you complete a form, make a purchase or subscribe to a newsletter through the website, you are providing personal information for which the agency is responsible. This information may include personal data such as your name and surname, physical address, email address, telephone number, and other information. By providing this information, you consent to your information being collected, used, managed and stored by the company, only as described in this Data Protection Policy.

The personal data and the purpose of processing by the company is different depending on the information capture system:

Contact forms: The company requests personal data that may include: Name and surname, email address, telephone number and address of your website in order to respond to your queries.

For example, the company uses this data to respond to your messages, questions, complaints, comments or concerns that you may have regarding the information included on the website, the services provided through the website, the processing of your personal data, questions regarding the legal texts included on the website, as well as any other query you may have that is not subject to the conditions of the website or the contract.

Content subscription forms: The company requests the following personal data: Name and surname, email address, telephone number and address of your website to manage the subscription list, send newsletters, promotions and special offers.

To analyse navigation: The site uses cookies in order to inform you as accurately as possible.

This website uses the following own cookies:

Operational cookies, to ensure that the browser does not forget your decision to accept or not accept them. It does not collect any personal data.

This website also uses the following third-party cookies:

Google Analytics and Meta Pixel: Stores cookies to compile statistics on the traffic and volume of visits to this website. By using this website you are consenting to the processing of information about you by Google and Meta, which you can verify at the following links Google - Meta. Therefore, the exercise of any right in this regard must be done by contacting these companies directly.

6. Security of personal data

To protect your personal data, the company takes all reasonable precautions and follows industry best practices to prevent its loss, misuse, improper access, disclosure, alteration or destruction.

7. Content from other websites

The pages on this website may include embedded content (for example, videos, images, articles, etc.). Embedded content from other websites behaves in exactly the same way as if you had visited the other website.

These websites may collect data about you, use cookies, embed an additional third-party tracking code, and monitor your interaction using this code.

8. Legitimacy for data processing

The legal basis for the processing of your data is: consent.

To contact the company, subscribe to a newsletter or make comments on this website you must accept this Privacy Policy.

9. Categories of personal data

The categories of personal data that the company processes are: Identification data

10. Conservation of personal data

The personal data that you provide to the Owner will be kept until you request its deletion.

11. Accuracy and veracity of personal data

You undertake that the data provided to the company are correct, complete, accurate and current, as well as to keep them duly updated.

As a User of the site, you are solely responsible for the veracity and correctness of the data that you send to the site, exonerating the agency from any liability in this regard.

12. Acceptance and consent

As a User of the Website, you declare that you have been informed of the conditions regarding the protection of personal data, and you accept and consent to the processing of the same by the agency in the manner and for the purposes indicated in this Privacy Policy.

13. Revocability

To exercise your rights of access, rectification, cancellation, portability and opposition, you must send an email to hola@stayturismo.com along with legally valid proof such as a photograph or screenshot of a legally valid identity document.

The exercise of your rights does not include any data that the company is obliged to retain for administrative, legal or security purposes.

14. Changes to the Privacy Policy

The company reserves the right to modify this Privacy Policy to adapt it to legislative or jurisprudential developments, as well as to industry practices.

These policies will be in force until they are modified by other duly published ones.

15. Others

The original Spanish text of the policies has been translated into other languages. The translated version is for unofficial and illustrative purposes and has no legal value. In the event of a conflict or inconsistency or discrepancy between the Spanish text and the translations into other languages ​​of these policies, the Spanish text will prevail and will be the final version. The Spanish language text is available on our website (by selecting the Spanish language) or will be sent upon written request.